Greeting Cards:
It will work out a lot cheaper per card if you buy them in bundles.
Each of the cards are available in bundles of 4 or the full set of 8.
To ship I use Australia Post and package them within a stiff no-bend package, so your cards arrive safely.
I will always endeavour to post cards within 2-3 business days of receiving an order.
Fine Art Prints:
Allow up to 10 days for the prints to be printed and add shipping time on top of that.
Original Artworks & Commissions:
If you are buying or commissioning an original artwork. Please contact me by email at jbhart2800@gmail.com regarding shipping.
Returns and exchanges:
I gladly accept returns and exchanges so please:
Contact me within 5 days of delivery.
Ship returns within 15 days of delivery.
See the fine print below.
I don't accept cancellations but I am happy to hear from you if you have any problems with your order.
If 15 days have gone by since your delivery, unfortunately I can’t offer you a refund or exchange.
To be eligible for a return, your item must be unmarked and in the same condition you received it.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
* Any item not in its original condition, is damaged or marked.
* Any item that is returned more than 15 days after delivery
Refunds:
Once your return is received and inspected, I will send you an email to notify you that we have received your returned item.
I will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale Items:
Only regular-priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges:
I only replace items if they are defective. If you need to exchange it for the same item,
send me an email at jbhart2800@gmail.com
Shipping Returns:
To return your product, you should mail your product to:
Unit 2, 51 Moulder Street,
Orange NSW 2800
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
Depending on where you live the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
I don’t guarantee that we will receive your returned item.
Shipping and Returns